FAQ's - My Diesel Car Claim

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FAQ’s

Answers to Common Questions

Get clear, concise answers to the questions we’re asked most about diesel emissions, finance claims, and the process of securing your compensation.

FAQs: Your Questions, Answered

Who am I providing my details to?

You are providing your details to My Diesel Car Claim, a trading style of Fairweather Group Ltd, a UK-based Claims Management Company (Company No. 12783771), registered with the Information Commissioner’s Office (ICO No. ZB048450). For more information, you can contact us at info@mydieselcarclaim.co.uk

Why do you need my personal details?

We need your details to assess your eligibility for a diesel emissions claim and to refer your case to our legal panel. Your details are handled securely and in line with GDPR regulations.

What happens with my details?

Once your eligibility is confirmed, we pass your information to our legal panel, who will manage your claim and provide updates. You can request removal of your data at any time, and you have a 14-day cooling-off period to cancel without charge.

Who are My Diesel Car Claim?

My Diesel Car Claim is a UK-based Claims Management Company specialising in diesel emissions and car finance claims. We assess eligibility and refer cases to our trusted legal panel, who handle claims on a No Win, No Fee basis.

Do you charge a fee?

Our assessment and referral service is free. If your claim is successful, our legal panel operates on a No Win, No Fee basis, charging between 40–50% of your compensation for diesel claims and up to 36% including VAT for car finance claims. A termination fee may apply if you cancel after the 14-day cooling-off period.

What is the emissions scandal?

The emissions scandal began when manufacturers, including Volkswagen, fitted vehicles with “defeat devices” to cheat emissions tests, causing higher real-world pollution than reported. This led to regulatory fines and compensation payouts.

What is the diesel emissions claim about?

This claim seeks compensation for financial losses and environmental harm caused by defeat devices that misrepresented vehicle emissions.

Has anyone received compensation for diesel claims?

Yes — over £193 million has already been paid to UK drivers in settled diesel emissions claims.

Why do you need my ID?

Proof of ID is required to comply with Solicitors Regulation Authority guidelines and prevent fraud.

Why do I need to sign a document?

Signing the Conditional Fee Agreement (No Win, No Fee agreement) formally appoints our legal panel to act on your behalf. You can cancel within 14 days at no cost.

Here to Help Every Step of the Way

Need assistance? Our dedicated team is ready to guide you through your claim, ensuring you get the help you need — from initial enquiry to final resolution.